Patient Rights & Responsibilities

1. The patient has the right to receive considerate and respectful care.
2. The patient has the right to know the name of the physician responsible for coordinating their care.
3. The patient has the right to obtain information from their physician in reasonably understood terms. Information may include but is not limited to their diagnosis, treatment, prognosis, and medically significant alternatives for care or treatment that may be available. When it is not medically advisable to share specific information with the patient, the information should be made available to an appropriate person on their behalf. When medical alternatives are to be incorporated into the plan of care, the patient has the right to know the name of the person(s) responsible for the procedures and treatments.
4. The patient has the right to obtain the necessary information from their physician to give informed consent before the start of any procedure and treatment.  Necessary information includes but is not limited to the specific procedure and treatment, the probable duration of the incapacitation, the medically significant risks involved, and provisions for emergency care.
5. The patient has the right to expect physicians, when in the office, at Capstone Vision and Aesthetics to provide evaluation, services, and referrals as indicated for urgent situations. When medically permissible, the patient or designated support person(s) will receive complete information and explanation about the need for and alternatives to transferring to another facility. The facility to which the patient is to be transferred must first have accepted the patient for transfer.
6. The patient has the right to refuse treatment to the extent permitted by law and to be informed of the medical consequences of their action.
7. The patient has the right to obtain information about any financial and professional relationship that exists between this facility and other health care and educational institutions insofar as their care is concerned. The patient has the right to obtain information about any professional relationships that exist among individuals who are involved in their procedure or treatment.
8. The patient has a right to be advised if Capstone Vision and Aesthetics proposes to engage in or perform human experimentation affecting their care or treatment. The patient has the right to refuse to participate in research projects.
9. The patient has the right to every consideration for privacy throughout their medical care experience, including but not limited to the following:
   • Confidentiality and discreet conduct during case discussions
   • Consultations
   • Examinations
   • Treatments
   • Those not directly involved in their care must have the permission of the patient to be present.  All communications and records pertaining to the patient’s care will be treated as confidential.
10. The patient has the right to expect reasonable continuity of care, including but not limited to the following:
    • The right to know in advance what appointment times and physicians are available and where
    • The right to access information from their physician, regarding continuing health care requirements following discharge
    • The number to call for questions or emergency care
11. The patient has the right to access and examine an explanation of their bill regardless of the source of payment.
12. The patient and designated support person(s) have the right to know what facility rules and regulations apply to their conduct as a patient and guest during all phases of treatment.

• It is the patient’s responsibility to participate fully in decisions involving their own health care and to accept the consequences of these decisions if complications occur.
• It is the patient’s responsibility to follow up on their physician’s instructions, take medications when prescribed, and ask questions concerning their own health care that they feel is necessary.
• It is the patient’s responsibility to provide the name of a support person in case of emergency and to have this support person available when advised to do so.